At RoadRunner Towing and Recovery (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.
1. Information We Collect
We may collect information about you directly from you or automatically through your use of the Site.
a. Personal Information You Provide
We collect information you voluntarily provide, such as:
Name
Email address
Phone number
Any messages or inquiries you submit
Examples: Contact forms, newsletter sign-ups, service requests.
b. Automatically Collected Information
When you visit our website, we automatically collect certain details, including:
IP address
Browser type and version
Operating system
Pages viewed and time spent
Referring/exit pages
Date and time of access
We use cookies and similar tracking technologies to gather this data.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your inquiries and service requests
To provide and maintain our services
To send administrative information, updates, and security alerts
To personalize your experience on our website
To improve our Site and marketing efforts
To monitor and analyze trends, usage, and activities
3. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to:
Understand how you use the Site
Improve functionality
Remember preferences
You can disable cookies through your browser settings. However, disabling cookies may affect your experience on the Site.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
Service providers that help us operate and maintain the Site
Legal authorities if required by law
Business partners in connection with services you request
5. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
However, no system is completely secure — absolute security cannot be guaranteed.
7. Your Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Accessing and updating your data
Requesting deletion
Opting out of marketing communications
To exercise these rights, please contact us at the address below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.