Privacy Policy

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At RoadRunner Towing and Recovery (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect

We may collect information about you directly from you or automatically through your use of the Site.

a. Personal Information You Provide

We collect information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Any messages or inquiries you submit

Examples: Contact forms, newsletter sign-ups, service requests.

b. Automatically Collected Information

When you visit our website, we automatically collect certain details, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages viewed and time spent

  • Referring/exit pages

  • Date and time of access

We use cookies and similar tracking technologies to gather this data.


2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and service requests

  • To provide and maintain our services

  • To send administrative information, updates, and security alerts

  • To personalize your experience on our website

  • To improve our Site and marketing efforts

  • To monitor and analyze trends, usage, and activities


3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to:

  • Understand how you use the Site

  • Improve functionality

  • Remember preferences

You can disable cookies through your browser settings. However, disabling cookies may affect your experience on the Site.


4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers that help us operate and maintain the Site

  • Legal authorities if required by law

  • Business partners in connection with services you request


5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.


6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

However, no system is completely secure — absolute security cannot be guaranteed.


7. Your Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing and updating your data

  • Requesting deletion

  • Opting out of marketing communications

To exercise these rights, please contact us at the address below.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.